We are open for business and here to help
We have re-opened our workshop to help you repair and maintain your home, whilst we are experiencing restrictions due to the COVID-19 pandemic.
What does this mean?
Where it is safe to do so, we can provide installers/fitters who can do jobs in your home.
Working in your home and our workshop
We will carry out regular risk assessments in line with government guidelines to address the risks of COVID-19.
We will provide our staff with appropriate PPE.
We will implement hygiene procedures and use cleaning products in line with guidance.
We will ensure that our procedures include the cleaning of work/ home area, tools and vehicles. (In your home this will include door handles, bannisters and light switches etc.)
We will ensure that we maintain a 2m distance in the workplace and your home.
Please note that due to the changing nature of the COVID-19 pandemic, we will adapt our procedures as and when the government issues an update.
We will be re-opening our showroom by appointment only
It’s important that you can shop safely, so we have introduced strict social distancing measures to keep you and our colleagues safe. Therefore, doors will remain closed to the general public and entry will be by appointment only.
Our priority is the health and safety of our employees and customers
We will employ a skeleton showroom staff, who will be provided with PPE. Sanitiser stations will be set up at the showroom reception and bathroom.
To further support social distancing and protect our customers
Perspex screens will be installed in reception and customers will be given access to a sanitiser station, mask and gloves for additional safety.
To further support social distancing and protect our fitters/ installers
Our installers will not be allowed access to the showroom or its kitchen or toilet facilities. They will use the kitchen and bathroom facilities within the workshop only.
A window will be fitted to the door between the workshop kitchen and the kitchen showroom through which we will speak to fitters. Their job sheets will be supplied via this route and any questions they have will also be answered in this way.
The showroom and all products handled by us and clients will be cleaned down at the end of every day.
Resources and Announcements
Latest COVID-19 updates from https://www.gov.uk/coronavirus